And here is the quote from my young nephew: "Oh Facebook is dead. Other private messaging services like Viber and Kik have established footholds with certain demographic groups and have attracted millions of users. After falling behind Facebook Messenger and WhatsApp, Apple has become laser-focused on improving Messages. More than 900 million people use Messenger now.Instagram (owned by Facebook) started private DM in 2014 that focuses on the sharing of content with up to 15 people in a threaded approach. The artificial intelligence-powered messaging space that allows third parties to build and deploy chatbots is predicted to facilitate 40 percent of mobile interactions by 2020 as “smart agents” proliferate, according to Gartner. The company founder insists it is “not a social network.” Facebook is the social network for most of the world, yet their major investment is in the development of private Facebook Messenger, including bots that would help companies scale “human” interaction through the service. Snapchat is a juggernaut with the 18-24 age group, now earning more daily check-ins than Facebook. Here is what I have seen occurring: WhatsApp has rapidly become the biggest messaging service in the world with more than a billion users. Over the past few months I've seen a few trends coming together but I'm not sure I grasped the significance of what's happening until I heard a recent comment from my 16-year-old nephew.
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